nlighten questionnaire

nlighten (SA’s leading multi-disciplinary customer experience specialists,) and THE VILLAGE would like to know!

nlighten are customer experience specialists, supporting companies via research, training and strategy. Their commitment is to measure and constantly improve the customer experience. And to do that they need to know what the customer is thinking. Enter … The Village!

We have teamed up to produce this survey which asks some fascinating questions about our emotions, values and behaviours as they have been affected by the global pandemic. We’d be so grateful if you would take 5 minutes to fill it in? The results will be be used by nlighten to enrich their clients’ understanding of consumers, but will be kept entirely anonymous. We will share the findings in the community.

To encourage you all to pile in and answer … and in line with our Village’s mission to always help others, nlighten will donate R1000 to a charity nominated by a Villager who has completed the survey. Please do the survey and nominate your charity of choice in the comments below?

We’re extremely excited by and interested in the results!